The report first surfaced in The Korea Herald and it suggests that Samsung may have found a solution to the problem that a number of reviewers in the United States encountered. To recall, it was reported that some units of the Samsung Galaxy Fold broke with just a day or two of usage. The company then postponed the sale of the handset indefinitely. The company now plans to improve the durability of the exposed areas of the hinge and according to the report, it will also reduce the gap between the display’s bezels and its protective layer. Some of the reviewers also inadvertently removed that layer, which led to screen malfunctions. They said that the layer on top of the smartphone looked like a regular screen protector. Koh has also added that the company will “not be too late” when asked about whether Samsung Galaxy Fold will start shipping in the United States within a month. It was reported earlier this week that Samsung plans to cancel pre-orders if the handset does not start shipping till May 32. However, with what Koh said, it is certain that at least the company is not planning to cancel the smartphone altogether. To recall, the Galaxy Fold is priced at $1,980 and Samsung has also that the smartphone will be launched in India too. The South Korean technology giant has said in the past that with Galaxy Fold, it will be providing its customers with a much larger screen that has more real estate. When the issue was discovered, Samsung issued a statement talking about the problem saying:
“A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter. Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.”
